Over the years, many myths have arisen about managed IT service providers. While there’s still some truth to these stories, they don’t always reflect reality. In this article, we will debunk five common managed IT service provider myths and set the record straight on what is and isn’t true about them.
Myth 1: Managed IT Service Providers Are Expensive.
This is one of the most common myths about managed IT service providers, but it’s simply not true. In fact, managed IT services can be cost-effective and help you save money in the long run by preventing costly downtime associated with system failures or outages. Plus, many providers offer payment plans that make their services more affordable.
Myth 2: Managed IT Service Providers Only Serve Large Companies.
While managed IT services are often used by large companies with complex systems, they can also be used by small and medium-sized businesses. Many providers offer tailored packages to suit the needs of smaller companies, and provide the same level of service as larger firms.
Myth 3: Managed IT Service Providers Only Offer Remote Support.
Many managed IT service providers offer both on-site and remote support, depending on your needs. On-site visits can be helpful for more complex issues that need to be resolved in person, while remote support can be more convenient and cost-effective for simpler tasks that don’t require an onsite visit.
Myth 4: Managed IT Service Providers Are Only Focused On Technology.
Most managed IT service providers offer a wide range of services beyond technology, such as business process optimization and strategic planning. They can help your business become more efficient and competitive by providing guidance and advice on how to best utilize technology.
Myth 5: Managed IT Service Providers Are Difficult To Work With.
Many managed IT service providers have an excellent track record of customer satisfaction. They strive to make the process as easy and stress-free as possible, and are always available to answer any questions or concerns you may have.
While there are some myths floating around about managed IT service providers, they don’t necessarily reflect reality. Managed IT service providers can be cost-effective and provide invaluable services for both large and small businesses. They offer a wide range of services beyond technology, and strive to make the process as easy and stress-free as possible. If you’re considering managed IT services for your business, don’t be afraid to reach out to a provider and see what they can do for you.