2023 is already shaping up to be an exciting year for IT, with more companies embracing the power of cloud computing and remote working than ever before. However, it’s also a time of great change in the industry, as businesses look to switch IT providers in order to make their operations more efficient and secure. Moving to an MSP (Managed Service Provider) is an important change to consider, so you will want to know exactly what you should be looking for when selecting a provider. Here are five key things to consider when making your choice:


First and foremost, consider the MSP’s ability to provide round-the-clock support. While it may seem obvious, many businesses overlook this important factor and end up with providers who are not available when their help is needed. Having strong, 24/7 support is essential for any business, so make sure to inquire about the provider’s level of support before making a decision.


Look for a provider that has experience in your specific industry. Different industries have different needs. You will want to make sure that the service provider you choose is familiar with the needs of your business in particular because having an MSP that understands those nuances can be invaluable.


Scalability is also an important factor to consider. You want a provider that will be able to grow with your business and provide the services you need as your company expands. Ask the MSP if they have experience dealing with companies of your size, and inquire about what happens if you need additional services in the future.

Security and Compliance

The security of your data is paramount, so make sure that the provider you choose is compliant with industry regulations and can offer the right level of protection for your data. Ask the MSP what their security protocols are and which certifications they hold that you can trust. Having a new level of security that only an MSP can provide really allows you to grow your business, as it takes those concerns off of you and allows you to consider the moves of growth knowing that the security and compliance of the changes you make will be taken care of.


Finally, be sure to compare the costs of each provider. There is a solution for everyone. While the cost should not be your primary concern, it is still important to ensure that you’re getting value for money. So take time, shop around, have conversations and read reviews. Know what you absolutely need and what can be budgeted for later down the road. You want quality service and making sure you won’t have to compromise your entire budget to get it is important.

By taking the time to carefully consider each of these five points, you’ll have a better understanding of what IT providers are available and which ones will best meet your needs. You’ll also be able to make an informed decision and ensure that you’re getting the best value for your money. Good luck!